Senior Fraud: Protecting Our Elders

I've been with The UPS Store for five years now, and during that time, I've learned more about scams than I ever imagined I would. By recognizing the warning signs, I've been able to step in and stop multiple scams-ultimately saving over $50,000 of customers' hard-earned money. This is an issue that deserves far more awareness and understanding. -Jayme Wood, Store Manager

As scammers become increasingly deceptive and sophisticated, one group remains a constant target. seniors. Our older loved ones are often chosen because of their trusting nature, emotional vulnerability, and sometimes limited connection to the outside world. These scams aren't just about money - they're attacks on dignity, security, and trust.

Let's Keep the Conversation Open

Too many seniors feel embarrassed or ashamed if they fall for a scam. Let's change that. These scams are highly calculated, and anyone could become a victim. Speaking up helps law enforcement track and shut down these operations - it helps prevent others from becoming victims too.

There is no shame in being scammed. The shame belongs to the scammers.

Why Seniors Are Targeted

Scammers deliberately target older individuals, especially those who may:

• Experiencing loneliness

• Have limited contact with family/friends

• Struggle with new technology/ online safety

• Be emotionally or financially vulnerable

They often pose as trustworthy figures like:

• Tech Support Agents

• Company Representatives

• Governmental Officials

• Legal Representatives

• Long-lost Relatives

• Potential Friends or Romantic Partners

Once trust is but. scammers mov use emotional manipulation or even fear tactics - Claiming someone is in danger or they themselves are in urgent trouble and need monev.

Red Flags to Watch For

Notice the warning signs such as:

• Requests to send small amounts of money that gradually grow larger

• Instructions to package items strangely (e.g., hidden in books, wrapped with duct tape, concealed in some way)

• Demands for overnight shipping - to prevent any second thoughts

• Angry or threatening messages if something isn't going as "planned"

• Requests to lie about why you are shipping

What Families Should Look Out For

Keep an eye on behavioral changes in your loved ones. Ask yourself.

• Are they spending more time than usual on their phone or computer:

• Have the mentioned any new "Friends or names you have not heard before?

• Are they withdrawing or transferring unusual amounts or monev?

• Do they get defensive when asked about recent finances or online activity?

• Are they requesting more money for groceries, gas, or essentials than normal?

These could be subtle signs that something - or someone - Is influencing them behind the scenes.

How to Help Prevent Elder Fraud

Set up spam filters on their email and phone

Educate them about popular scams using resources avallable online

Talk about how scams work, use examples

Help create a response script for suspicious calls or messages

Encourage them to check with a trusted family member to verify suspicious requests

Assign a trusted contact to be notified by the bank if suspicious activity occurs

Report any suspected scams to local law enforcement or the FBI's online tip site

Protect your family. Stay alert. Be kind.

NATIONAL ELDER FRAUD HOTLINE: 833-372-8311

This line is strictly for reporting and support. They will NEVER call you to request personal information or money.

The UPS Store 3345 402-475-3131 [email protected] 2603 Superior St. Ste 101 Lincoln, NE 68521